Support: Logon and account related issues

 

My Issue

I forgot my username.

Solution

Click on Login and there on the Forgot Password link.

Enter your email address (the one you used when you signed-up for mybalance) and click on "Reset password".

You will receive an email with instructions on how to reset your Password. This mail will have your username in the salutation.

If you remember your password, you can delete the password reset mail without clickin on any of the links therein. 

 

 

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